Contact information

If you have any questions about your order, products, or our policies, please contact us using the details below.

Customer Support

📧 Email:
[your support email]

We aim to respond to all enquiries within 24–48 working hours, Monday to Friday.

Order Enquiries

When contacting us, please include:

  • Your order number

  • The email address used at checkout

  • Clear details of your enquiry

This helps us assist you as quickly as possible.

Important Information

  • We do not offer support via social media direct messages.

  • Enquiries sent outside of business hours will be responded to on the next working day.

  • During busy periods, response times may vary slightly.

Business Information

HairWorks
United Kingdom